Managing Your Subscription
- As a box subscriber, will I automatically be allocated the Christmas Creative Box or do I need to order it seperately?
- Can I redeem my discount code for cash back as a refund?
- Can I apply multiple discount codes on the one order?
- How do I update my shipping address?
- How do I update my billing information?
- Can I swap my current subscription product to a new product?
Account Registration
- I have logged into my account and can see my order status as unfulfilled what does this mean?
- How do I register for an account?
- How do I login to my account?
- I forgot my password to my account login, how can I reset it?
- I forgot to register my account during the checkout process, how can I get one?
- Will I have an account registered if I sign up my email address for the My Creative Box newsletter?