General Subscription
- How do auto renew subscriptions work?
- When will my subscription charge be processed and when will my order despatch?
- How do I add an add on product to my existing subscription to get it shipped free?
- What are the subscriber perks for purchasing an auto renewing Creative Box Subscription compared to a one time gift box?
- What box theme will I receive as my first box as a new subscriber?
- Can I purchase one time boxes only and not subscribe to a monthly box?
Prepaid Subscriptions
- How do prepaid gift subscriptions work?
- What is the difference between a prepaid gift subscription and prepaid auto renew subscription?
- What box will I receive first with my prepaid gift or auto renew subscription?
- How will I know when my prepaid order is processed and on its way each month after I order it for the first time?